Terms and Conditions
GENERAL FURNISHINGS & CO. is a toolbox to construct modern living which reflects people today with eclectic value. Urban, yet natural. Sophisticated but effortless. It’s modern and classic. It bridges various worlds with various values, because we live in that multi-faceted world.
GENERAL FURNISHINGS & CO.
E-mail : onlineshop@generalfurnishings.jp
TEL : +81-3-6432-9910
Business hours : 11am-7pm
To execute your order we need information about your name, address, telephone number and email address. All your data is safe and will not be given or sold to any other parties. All payment information is entered through an encrypted. Neither our company nor any others will be able to read or retract your data.
We accept the following credit cards : VISA・MasterCard・JCB・AMERICAN EXPRESS・DINERS. We also take payments through AmazonPay. We use an encrypted and secure SSL connection and only PBS can read your information. Neither our company nor any others will be able to read or retract your data.
Under normal circumstances orders are packed and shipped out of our store within 2-3 business days. We will ship your order via EMS, UPS, DHL, Fedex, and you will receive a shipping notification when your order has shipped.
Shipping Prices
Shipping price will be applied to your order depends on the total order volume.
If the product is returned to us due to an incorrect address, unknown address, we will charge the shipping fee again.
We will only accept refund or replacement if your order is damaged upon delivery. If you receive the order in such condition, please contact us at onlineshop@generalfurnishings.jp within 7 days after purchase. We may ask you to send the pictures of damaged items.
Please be noted that we do not accept returns or exchanges due to customer reasons such as "I don't like the products" or "I made a wrong order". So please make sure to check product images and descriptions before your purchase.
There may be cases where the stock is not available. If it happens, we will contact you within 2 business days.
Gift service is available for the most products. Click here for the details.
If you have any questions or inquiries, please contact us at onlineshop@generalfurnishings.jp.
The color and texture of the product may appear different from the actual color depending on your monitor.
Specifications and prices of the products are subject to change, and production may be discontinued without notice.
The displayed size may differ slightly from the actual product depending on the product.